Privacy Policy

Information We Collect

We collect information you provide directly to us when you create an account. You can register using your email address and a password, or by signing in with your Google account. We also collect content you add to the application (food items, pantry data), as well as limited usage data to improve the service.

If you scan a grocery receipt, we collect what is printed on it: the store's name, address, business number and phone number; the date, time, receipt number, register and any cashier name or number; each item with its quantity and price; discounts, tax and totals; how it was paid (for example "EFTPOS" or "cash"); and any other text on the receipt, which can include loyalty program details. We do not record card numbers in this information.

We also keep the photo of each receipt you scan, so that you have a copy of it as proof of purchase. The photo is stored as you took it, so anything visible on the receipt is visible in the photo - including the last few digits of a payment card if the store printed them.

If you scan food with the camera, the photo is used to recognise the food and is not kept by Nibbl afterwards.

We also record what you tell Nibbl happens to your food - for example when you log an item as used or remove it after it has expired - so we can show how much of what you bought was used.

How We Use Your Information

We use the information we collect to provide, maintain, and improve the Nibbl service; to personalise your experience; to communicate with you about your account; and to ensure the security of the application.

Receipt information is used to add the food you bought to your pantry, to show you what you spent and where, and to show how much of it was used, is still in your pantry, or expired. We do not use your receipts or spending for advertising, and we do not sell them.

Data Storage

Your data is stored securely using Appwrite cloud infrastructure. We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction.

Receipts and receipt photos are stored with your account, in private storage that only your account can open. If you use the iOS app without an account, your pantry, receipts and receipt photos are kept on your device only; they move into your account if you later create one or sign in.

Third-Party Services

Nibbl offers "Sign in with Google". When you choose this option, Google shares basic profile information with us - your name, email address, and Google account identifier - so we can create or access your account. We never receive your Google password. Your use of Google sign-in is also governed by Google's Privacy Policy.

Nibbl finds recipes by searching the web. What you search for in the Cookbook - a style such as "Chinese", or a dish or ingredient you type - is sent through our own server to OpenAI, which runs the search. Our server then reads the recipes it finds from the sites that publish them, and an AI provider - OpenAI or Google (Gemini) - is given each recipe's ingredient list to name the ingredients. To show which recipes suit what you have, the names of the food in your pantry and how many days each has left are sent to our server and compared there; they are not passed on. No name, email address or account details are included in any of this. Recipe photos and site icons load directly from the site each recipe came from.

To read a receipt or recognise food in a photo, Nibbl sends that photo through our own server to an AI provider - OpenAI or Google (Gemini). The photo is sent without your name, email address or account details, but it does contain whatever is in the picture, including everything printed on a receipt. These providers handle it under their own API terms and privacy policies.

The food bank map uses Google Maps Platform to find places near you. If you allow location access, your location is sent through our server to Google for that search; it is not saved to your account. On the web, if you do not share your location, we estimate your general area from your IP address using ip-api.com so the map has somewhere to start.

We also use PostHog, a product analytics service, to understand how the app is used and to detect errors - see the Cookies & Analytics section below. Please review each provider's privacy policy for details on their data handling.

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our services or as required by law. We may share aggregated, anonymised data that cannot reasonably be used to identify you.

Cookies & Analytics

We use cookies and similar technologies to keep you signed in and to enhance your experience. We use PostHog to collect analytics about how you interact with Nibbl, such as the pages you visit, the features you use, basic device and browser information, and application errors. This helps us understand usage patterns, fix problems, and improve the app.

PostHog stores a cookie or local-storage identifier in your browser to recognise return visits. We do not use this data for advertising, and we do not sell it. You can control or clear cookies through your browser settings. PostHog's handling of this data is described in its own privacy policy at posthog.com/privacy.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or delete your data; the right to restrict or object to processing; and the right to data portability. To exercise these rights, contact us at the email below.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

Receipts and their photos are kept until you delete them or delete your account. You can delete any receipt from the Spending screen, which removes its photo as well; the food it added stays in your pantry. Deleting your account deletes all of your receipts and receipt photos. Receipts kept only on your device are removed when you delete the app.

Children's Privacy

Nibbl is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child without parental consent, we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this policy. Your continued use of Nibbl after changes are posted indicates your acceptance of the updated policy.